All of our pruducts are fully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, in the event the package is damaged during shipping you may return your items for a full refund minus shipping fees within 7 days of receiving your package.
We will notify you upon receiving and inspecting your package, once approved you'll be refunded to your original form of payment.
Feel free to contact us directly for further details